PRACTICAL INFORMATION
FAQ
Day
We deliver 4 days a week:
Monday, Tuesday, Thursday and Friday.
We do not deliver on Wednesdays!
Menu
All our preparations will adhere to this commitment.
However, some ingredients may come from suppliers whose facilities handle nuts.
In other words, we are committed to not using nuts or pork, but this information isprovided for informational purposes only and does not constitute a guarantee for individuals with allergies.
Indeed, we are not able to manage individual allergies.
Drink
Our service does not include any beverages.
Organic
Our ingredients are mostly sourced from organic farming. For those that are not certified 'organic', please know that we work with quality supplierswho respect their products.
Workshop
We produce everything in our workshop located in Brussels.
Our workshop complies with all current food safety standards, in accordance with the requirements of the AFSCA and the HACCP system.
Price
The price is 6.50 euros including tax per meal for preschool and primary (the quantity may vary slightly between the two but the price remains the same).
The price is 9 euros including tax per meal for secondary (the quantity varies more significantly, hence the price also increases).
Period 1 (September to December)
Period 2 (January to March)
Period 3 (April to June)
Our subscription is divided into 3 periods. Payment is made in advance for the entire period.At the end of the period, you can renew or cancel your subscription for the next period.
School outings
When a school outing is scheduled during lunchtime, the class/classes in question will not receive our lunch boxes. These days will be deducted from your invoice. Our school lunch box allows parents to provide their child with a healthy and varied meal, while freeing them from the daily constraint of preparing lunch boxes — all thanks to a quarterly subscription.Don't forget to plan your child's lunch on those days.
Absences - Illness
When your child is sick, we can cancel their meals if we are notifiedthe day before by 12 PM.
We will not refund the affected meals, but we can deduct the amount from the next invoice.
Absences - Leave
Pareil pour les jours de congés, si votre enfant est absent, en dehors des jours de vacances scolaires, veuillez nous prévenir dès que vous le savez. Si cela concerne une période d'abonnement qui n'est pas encore facturée, nous déduirons directement ces repas pour la facture en question.